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Shipments and Returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via SAPO(SA POST OFFICE) with a tracking number. Orders are sent to your post office for collection. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Insurance is optional at 2% of the order value, to be requested seperately. You may have your own courier collect once your payment has cleared in our account. Collections can be arranged Monday to Friday only.


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